Visa Processing was very good. I received everything on time and visa tracking provided the progress information as needed. People were very friendly and professional. They also used common sense, not like one of the other agencies who just stopped the process if information was missing.

Gerry Serrao - NSW

Great customer service, fast and efficient. I contacted the agency a few times with questions from our clients and I received prompt and detailed information. All passports are received within 5 business days of lodgement as promised. Visa Tracking service on website is user friendly and easily found. We continue to lodge visa applications through Vina . It is our preferred method and we have been doing so for the past few years. We have approximately 100+ passengers per year travelling to Vietnam and there has never been a hiccup with the services you provide.

Christabel Ona - NSW