I have been in the travel industry for nearly 40 years, and I have been dealing with Vina for many. I have always found them to be prompt and reliable. If I have queries regarding a visa application, my questions are answered quickly and in a professional and friendly manner... The fact that they accept our travel agent's cheque makes life easier. I will continue to use Vina to process our Vietnam visas, as will the rest of our staff.
Ros Johns, NSW
Great customer service, fast and efficient. I contacted the agency a few times with questions from our clients and I received prompt and detailed information. All passports are received within 5 business days of lodgement as promised. Visa Tracking service on website is user friendly and easily found. We continue to lodge visa applications through Vina . It is our preferred method and we have been doing so for the past few years. We have approximately 100+ passengers per year travelling to Vietnam and there has never been a hiccup with the services you provide.
Christabel Ona - NSW
